POLICIES

REFUND/CANCELLATION POLICY:

A valid credit card or debit card is required to guarantee and pay for your reservation. Payment in full is due 14 days prior to your event. We will postpone your event to another date with NO PENALTY should cancellation of your date be necessary. REFUNDS are given if your reservation is canceled 14 days prior to your event, less a cancellation fee. There is a $50 cancellation fee for all parties or events canceled after payment is received.  

PRIVACY POLICY:

We are committed to protecting your privacy. We do not sell, trade, or rent your personal information to others.  

SUPERVISED CHILDREN:

We ask that no one under the age of 7 be allowed inside the trailer without an attentive parent (not an older sibling). When children less than 7 are left alone in our trailer without a parent, they tend to disrupt the party and cause our Game Coaches to have to “baby-sit” which takes away from the awesome experience of the other guests. Also, please don’t allow children to play with a spare game controller to “just pretend they are playing.” The controllers are expensive and can break. Game Plan requires a parent or responsible adult to be present inside our game theater with guests under 7. If guests are under 16, we require a parent or guardian to be on property and within contact of the Game Coach.

BAD WEATHER:

The Game Plan trailer was designed for all types of weather conditions. The theater is insulated and climate controlled with heating and air conditioning. There may be occasions when the weather does not want to cooperate with your scheduled party. In the event of severe weather (lightning, very high winds, flooding and/or extremely heavy rains, snow or ice) we may (and reserve the right to) reschedule your service to guarantee the safety of you, your guests, our staff and equipment. If the threat of these storms threatens your party and you are aware in advance (pending or anticipated snow storm or other strong weather event) please contact us to begin the rescheduling.

ALCOHOL:

You may serve alcohol at your event or party; however, we reserve the right to refuse, cancel or cut short any party or booking when alcohol is being served.

DAMAGE/INJURY:

Game Plan or any of its employees will not be responsible for any damage to property resulting from a request by the client to position the theater in a specific location. This includes both above ground and below ground property/equipment damage. Additionally, Game Plan reserves the right to charge the client’s credit card for damages to the trailer or equipment resulting from the careless or willful damage of same by clients guests. Game Plan or its employees assume no responsibility for any injuries sustained on the clients property or their designated location. All liability for damages or injuries are the sole responsibility of the client and/or host.

FOOD/DRINK:

Game Plan does not allow any food or drinks in the video game theater. Please have your guests consume them outside of the trailer prior to entering.

PICTURES:

The Game Coach may take pictures of the party and post them on our Facebook page and/or web site. If you do not want our Game Coach taking these pictures or posting them, please let us know. This is a service we provide to our guests so they can be sure to capture their party as it happens.

TRAVEL SURCHARGE:

Our primary service area is a 20-mile radius from Boise, ID (Zip 83713. ) We also service a “secondary” area outside our primary area, but must add a fuel surcharge fee when we travel to the secondary area. See our Service Area page for coverage areas.

GRATUITY:

The Game Coach is there to make sure that your group is making the most of our high-tech fun. He tutors, inspires and entertains. a gratuity for good service is a great idea, but not required.

OUR TRUCK/TRAILER:

Our truck and trailer combination is very long and we will need a minimum of 55 feet to park. We will park in the most level & flat area or logical spot. If we are to park in your neighborhood street, you might want to let your neighbors know. Please keep in mind that our Game Coach will not park anywhere that may cause a danger to persons, property or equipment. The Game Coach will not disconnect the truck from the trailer at a party/event nor park off a hardened surface.

VIDEO GAME RATINGS:

Game Plan will not play any “M” rated or higher game without authorization from the client. If you wish to have an “M” rated game or higher at your party/event please let us know.

 

By Submitting Payment you agree to these terms.

 

Privacy Policy

Personal Information

Game Plan! does not share information with other companies and does not sell client information. However, we reserve the right to otherwise transfer such information to a legitimate successor-in-interest to our company or business assets. In addition, we may provide information to website hosting partners and other entities whom assist us in operating our website and conducting our business. Any personal information we collect may be used for such purposes as customer service, marketing, product and service development, and facilitating subsequent use of this website.
If you opt in for newsletter or email services, from time to time we may notify you of information that may be of interest to you.
Game Plan! respects your ability to make informed choices about the collection and use of your personal information. When you access this website, some information—such as the site that referred you to http://gameplanboise.com/ your IP address and your email address—may be automatically collected as part of the operation of this website. Game Plan! Mobile Video Game Theater makes every reasonable effort to protect the information stored in our databases, but cannot guarantee complete freedom from risk and will not be liable for inadvertent disclosures of personal information that result from circumstances beyond the firm’s reasonable control, such as hacking or other malicious attacks on the security of this website.
Personal information, as may from time to time be collected from this website, such as when you order or register on the site, subscribe to a newsletter, or fill out the contact form, is stored indefinitely.
We may include or offer third-party products or services on our website. These third-party sites are responsible for their own privacy policies.
We reserve the right to (a) disclose any personal information if required to do so by law; or in good faith believe that such action is reasonably necessary to comply with legal process, response to claims, or to protect the rights, property or safety of our firm, employees, clients or the public; and to (b) transfer or sell such personal information to any legitimate successor-in-interest to Game Plan’s business in the event of sale, acquisition, or insolvency.

Communications

In addition, if you would like to receive promotional information from Game Plan!, you may contact us at gameplanboise@gmail.com.

Children

We do not intend to collect personal information from anyone under 18 years of age. If you are under 18, you should not enter information on this website.

Questions/Notifications

If at any time you believe that Game Plan! has not followed the above policy, please let us know by contacting us at gameplanboise@gmail.com and we will make reasonable efforts to identify and correct any problem.

Changes/Limitations

Game Plan! reserves the right to change the information on our website, including our privacy policy at any time. Any changes to our privacy policy will be posted on this website. We encourage you to review our website privacy policy and other terms of use each time you visit our website to ensure that you understand our current policy on collecting and using client information.

It is Game Plan’s intention that our privacy policy apply only to Game Plan’s online data retention and collection activities.